WITH GREAT PARTICIPATION OF TOURIST OPERATORS ON JOHNNY CAY, LOCAL GOVERNMENT OPENED A TRAINING CYCLE
· More than 70 tour operators received training in food handling, customer service, new National Police Code, among others.
· The training also aims to raise the level of service to tourists who visit the island.
Operators of tourist services of the Johnny Cay Regional Park were committed, attentive and receptive during the opening of the period of training provided by the Secretariat of Tourism, as a team with the secretariats of Government, Health and the National Police in the Department.
In two days from 8:00 a.m. to 12:00 noon and from 2:00 p.m. to 6:00 p.m., there will be training for more than 70 attendees in food handling, customer service, the new National Police Code, among others. In addition, a space is provided and encouraged to listen to the requests and suggestions made by the operators.
At the auditorium of the National Police, they gave start the event in which they also announced that tourism figures are placed with a stable and positive growth. According to the Secretary of Tourism, Yadira Olivo Florez, it was important to resume this round of training, mainly after the alliances achieved during the ANATO Tourist Showcase.
"The goal is to change the concept of tourism that we have and what we are receiving. We have to work hand in hand with all institutions, both public and private, to really make San Andres what it is, a Seaflower Biosphere Reserve. For this, it is necessary that all these events that happen become information multipliers. From here, we raise awareness so we can take care of our Department, take care of our wealth and take care of the fauna and flora," said the Secretary.
The training also aims to raise the level of provision of service to tourists who visit the island. For Olivo Florez, it is important to instruct and educate the operators about the importance of providing a good service and offer quality in the offer, as well as an excellent personal presentation.
"People are very happy. Now we have to promote loyalty and concrete those possible alliances and businesses that came from the Departmental Government. We have some very important appointments and we are in the process of crystallization and carry them out to be able to concrete specific business for the Department: I think it was an opportunity and a very valuable platform for the Department, businessmen and tour operators,"concluded the secretary of Tourism.
The Departmental Government of San Andres, Providence and Santa Catalina, is committed to the construction of the course to provide a memorable experience for tourists visiting the Archipelago.